Ecommerce Account Executive

Overview

Job Title: Ecommerce Account ExecutiveLocation: Office based, Watford, WD24 7RYSalary: Dependant on experienceHours: Full Time, PermanentResponsibilities

Support customers with traditional account management and telesales where it adds value.Blend digital activation with relationship management to drive regular orders through the Shopify B2B platform.Run campaigns, activate marketing initiatives, and build lasting relationships that encourage loyalty, retention, and sales growth.Collaborate with the Head of Ecommerce and Independent Digi Plus to support the Company Sales Growth Strategy.You will be at the forefront of combining digital-first sales with personal service to drive sales through both digital and traditional channels.About Us

Vegetarian Express

specialises in delivering plant-based ingredients, ideas and inspiration to chefs across the UK for eating out of home. With the rise of plant-based, vegan, vegetarian and flexitarian diets, Vegetarian Express is rapidly growing and expanding. Nationally we supply more than 4000 skilled chefs from customers such as Compass, Baxterstorey and Hilton, as well as independent operators. We work with customers to create plant-based menus that are enticing, healthier for consumers, better for the planet, and commercially viable.We are a certified B Corporation, part of a growing group of businesses that believe in doing good through business.What You Need / Qualifications

B2B Sales and Account Management:

1+ year experience in telesales, account management, or sales support; proven ability to grow customer accounts, influence buying behaviour, and hit sales targets.Ecommerce and Digital Skills:

confident using digital tools (CRM, Excel) with hands-on experience in ecommerce/self-serve platforms; Shopify knowledge desirable.Commercial and Communication Strengths:

excellent communicator, comfortable with pricing and commercial discussions; organised, analytical, and collaborative.Personal Fit:

customer-first, proactive, adaptable, digitally minded, and resilient; ideally with exposure to foodservice, FMCG, or hospitality sectors.What Will Differentiate You

Understanding and experience of ShopifyWork experience in the Foodservice/FMCG/hospitality sectorsIn Return We Offer

Competitive basic salary dependent on experience25 days annual leave plus public holidaysAnnual leave purchase up to 3 additional daysHealth cash planPensionGroup Life AssuranceEmployee Assistance Programme and Cycle to work ..... full job details .....