Early Life Consultant

As the Early Life Consultant you will supports the Early Life Service Manager in the delivery of the operational integration element of an automated logistics solution.-

As the Early Life Consultant you will support the customer throughout the contractual testing period and play a key role in planning and supporting the post go live Integration testing programme. You will continue to support the customer through ramp-up and into Business As Usual.

What you''ll be handling

• Develop an in depth understanding of existing and new TGW products, the WCS solution and operational flow
• Become a subject matter expert and create a knowledge transfer culture
• Build relationships with the all stakeholder teams (Customer, TGW project and if applicable LTS resident onsite teams)
• Support the customer in creation of a testing and operational training plan-
• Problem solving and root cause analysis
• Data capture to support operational decision making and driving continuous improvement strategies
• Capturing and documenting lessons learned
• Support and validation of customer documentation (standard operating procedures and training material)

What you''ll need

Required

• Knowledge of WCS systems, information extraction and analysis
• Materials handling / automation experience
• Experience of commissioning and go live phase of project delivery-
• Ability to manage customer expectations & relationships
• Strong leadership qualities and communication Skills
• Able to work on own initiative & prioritise tasks
• Works well under pressure
• Willing to travel globally and work weekends when needed

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Preferred

• Change Orientation & Readiness for Continuous Improvement experience-
• Good IT skills, Word, Excel, MSProject etc.
• Track record of delivering operational support for technical projects

What you''ll receive-

• Car Allowance-
• Medicash Health Cash Plan-
• Hybrid / Remote working options-
• Training and Development opportunities-
• Office gym-
• Opportunity to travel with work-