E-Commerce Warehouse Team Leader

Insight Employment are seeking a full-time E-Commerce Warehouse Team Leader for a client of ours based in Nether Heyford, Northampton.

Due to the location, you would need to have your own transport or live locally.

The Client: -

Is a fast-growing FMCG importer and e-commerce business, operating across leading online marketplaces and retail channels. They work with a broad portfolio of brands, combining strong commercial capability with a data-driven approach to buying, trading, and growth. Their focus is on building scalable, high-performing categories through strong supplier partnerships, efficient operations, and a results-led culture.

They are looking for a proactive and hands-on Warehouse Team Leader to oversee daily operations across their functions. The ideal candidate will lead by example, ensuring accuracy, efficiency, and safety while maintaining high-performance standards across all warehouse activities.

This role is key to driving operational excellence within a busy, fast-paced eCommerce and multi-channel environment.

Key Responsibilities: -

• Lead, motivate, and develop warehouse operatives to achieve daily KPIs and operational targets.
• Supervise daily operations in your allocated department.
• Manage and prioritise workload to ensure timely and accurate fulfilment of orders.
• Maintain and promote a culture of Health & Safety, acting as a Health and Safety Champion on shift.
• Ensure all tasks are completed in line with Standard Operating Procedures (SOPs) and contribute to their creation and ongoing review.
• Use Warehouse Management Systems (WMS) and PDA/scanner devices to monitor inventory, track performance, and maintain accuracy.
• Support the management of Material Handling Equipment (MHE), ensuring correct usage, safety checks, and maintenance.
• Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
• Champion continuous improvement initiatives, including 5S and Lean/Six Sigma principles.
• Collaborate cross-functionally with other departments (e.g. Customer Service, Buying, and eCommerce) to resolve issues and improve processes.
• Lead by example, this is a hands-on role requiring active participation in warehouse operations.

Skills & Experience Required: -

Essential:

• Minimum 2 years’ warehouse experience in a fast-paced environment.
• Minimum 1 year supervisory or team leader experience.
• Experience using Warehouse Management Systems (WMS).
• Experience using PDA/scanners.
• Strong leadership and communication skills.
• Excellent attention to detail and problem-solving ability.
• Ability to work effectively under pressure and to tight deadlines.
• Flexible and process-driven mindset with a focus on continuous improvement.

Preferred:

• Counterbalance forklift licence.
• eCommerce and multi-channel warehouse experience.
• Experience using Linnworks or similar order management platforms.
• Knowledge or exposure to 5S and/or Lean Six Sigma principles.

Experience: -

• Warehouse: 2 years (required)
• Supervising: 1 year (required)
• Warehouse management system: 1 year (required)

Benefits: -

• Employee discount
• Free parking

Shift/Hours: -

Shift patterns vary and can fall within anywhere from 6:00-22:00 Monday to Sunday, required to work 5 out of 7 days a week.

Rate: -

£14.00-£15.00 per hour depending on experience

This is temp to perm position to a suitable candidate.

If this sounds like your next career move don’t delay send an up-to-date CV today.

Unfortunately, due to the high number of responses we receive it is not always possible to respond to every application. If you do not hear back from us within 7 days, please assume that you have been unsuccessful on this occasion. We will however retain your details on file and may contact you should another suitable vacancy arise.