E-Commerce Sales Administrator

E-Commerce Sales AdministratorLocation: Hawley, Dartford DA2Hours: Monday - Friday 9-5.30pm. Office Based/OnsiteSalary: 28,000 - 30,000 per annumBenefits: 25 days annual leave plus bank holidays, Life insurance, Private Health Care, Xmas Close, Pension Scheme, Team and Social Events and Free Parking.Our client, a dynamic player in the Building and Construction industry, is seeking an enthusiastic E-Commerce Sales Administrator to join their team. This is an exciting opportunity for a detail-oriented individual who thrives in a fast-paced environment and is passionate about e-commerce and accurate order taking.As an E-Commerce Sales Administrator, you will play a crucial role in managing the online sales processes and ensuring customers receive top-notch service. Your responsibilities will encompass a variety of tasks, all aimed at optimising sales and contributing to the growth of the e-commerce business.Key Responsibilities:Order Processing:Process customer orders accurately and efficiently, including verification, payment processing, and shipment coordination.Communicate order status and tracking information to customers, ensuring excellent service and timely resolution of inquiries.Pick and pack orders to be sent out to customers - coordinating delivery with third-party services/courier companies.Monitor fulfilment and shipping processes to guarantee customer satisfaction.Product Management:Create and maintain compelling product listings, ensuring all information is ..... full job details .....