E-commerce Project Exec

E-Commerce Project and Operations Executive and#(phone number removed); Leeds (Hybrid Working) and#(phone number removed); £28,000 - £34,000 DOE + Annual Bonus 40 Hours Per Week and#(phone number removed); Flexible Start and Finish Times Around Core Hours (9:15am 2:45pm) About the Role An exciting opportunity has arisen to join a small but fast-growing premium food gifting business based in Leeds. With ambitious expansion plans across Amazon, TikTok Shop, Shopify, the US market and Europe, we''re looking for an experienced E-Commerce Project and Operations Executive to take ownership of day-to-day marketplace operations and help drive continued growth. Working closely with the Founder, you''ll ensure smooth operations across multiple sales channels, manage a network of freelance creatives, and play a key role in maintaining account health, customer satisfaction and operational excellence. This is a hands-on role ideal for someone who enjoys problem solving, thrives in a fast-paced e-commerce environment and takes pride in delivering exceptional results. Key Responsibilities Amazon UK (Primary Channel) Monitor account health and performance notifications daily. Create and manage FBA shipments. Draft appeals and Plans of Action where required. Manage Seller Central cases through to resolution. Handle feedback and review removal requests. TikTok Shop UK Manage daily TikTok Shop operations. Monitor and resolve account violations. Oversee order management and fulfilment ..... full job details .....