E-commerce & Marketplace Manager

E-commerce and Marketplace Manager (D2C, Amazon and TikTok Shop)
Reports to:
Head of MarketingEmployment Eligibility:
Must have full right to work in the UKPerfectTed Overview
PerfectTed is on a mission to spread positive energy and help people feel their best—energised, focused, and ready to take on the day, without compromise.We’re the UK’s fastest-growing energy drink brand and Europe’s leading matcha company, redefining what energy should feel like: no crashes, no junk—just matcha’s clean caffeine to fuel your best self.Inspired by co-founder Marisa’s journey with ADHD, anxiety, and burnout, PerfectTed was built to offer a better way to power through life—with calm focus, not chaos. Join our founder-led team as we scale the next household name in energy.At PerfectTed, we believe in PRICE—our core virtues that shape everything we do:Progress
– We embrace growth, learning, and continuous improvement.Resilience
– Challenges don’t stop us; they push us to be better.Intensity
– We move fast and execute with passion and purpose.Consistency
– Greatness comes from showing up every day.Entrepreneurialism
– We take ownership, think outside the box, and find solutions.Role Overview
We’re hiring an
E-commerce and Marketplace Manager
to own our D2C Shopify site, Amazon, and TikTok Shop. You’ll bring a technical and analytical backbone to the
on-site experience, operations, and channel growth —from UX/CRO and merchandising to media and inventory health. You’ll work hand-in-hand with the Digital Marketing Manager (Growth) on traffic, landing pages and attribution, and with Operations on forecasting, fulfilment and customer experience.Key Responsibilities
Manage day-to-day account and site operations.Manage product listings, PDP optimisation, categorisation, pricing, stock status, and merchandising.Collaborate with the Digital Marketing Manager on
on-site advertising placements , campaign landing pages, and CRO tests.Partner with the wider marketing team to align on creative/content needs for campaigns, PDPs, and subscription flows.Ensure operational excellence—site uptime, order fulfilment, returns/refund processes, and payment integrations.Implement growth strategies to improve CR, subscriptions, AOV, etc.Lead account management and operations in partnership with an Amazon agency.Oversee catalogue health, listings optimisation, A+ Content, Brand Store updates, and backend keyword strategy.Work with the Digital Marketing Manager to
set and refine Amazon Ads strategy
(sponsored products/brands/display/video) for efficiency and growth.Collaborate with the marketing team to align PDP visuals, videos, and copy with brand guidelines.Monitor performance, inventory health, replenishment schedules, ranking, chargebacks, and Buy Box stability.Lead account management and operations in partnership with a TikTok agency.Coordinate with creators and the Content team to produce high-performing shoppable assets and live shopping events.Track operational metrics such as fulfilment, return rates, and refund reasons.Partner with Ops on demand forecasting, replenishment and launch readiness (assets, pricing, inventory).Define pricing/promo guardrails, variant strategy and channel-specific bundles; protect contribution margin.Build and maintain dashboards across D2C/Amazon/TikTok Shop (conversion, AOV, funnel health, share of voice, Buy Box, reviews).Run test-and-learn roadmaps (PDP elements, merchandising, badges, content formats) and present clear actions.Collaborate with Digital Marketing on landing pages, UTM hygiene, SEO for PDPs, and retail media alignment; brief Content on required PDP assets (video, imagery, FAQs).Requirements
Must-Haves
4+ years
in e-commerce/marketplace management with measurable D2C and Amazon growth.Strong technical aptitude:
Shopify admin , GA4, tag/pixel hygiene, feed management, and basic troubleshooting.Amazon Seller Central
proficiency (listings/A+ Content, Brand Store, PPC, FBA/FBM operations and compliance).Expert in analytics, forecasting and profitability (SKU-level margin, fees, shipping, returns).Excellent cross-functional communication, project management and stakeholder management.Nice-to-Haves
Experience launching/optimising
TikTok Shop
or similar social commerce channels.Experience with subscriptions/loyalty and additional marketplaces (eBay) or retail.com partners.What We Offer
Competitive salary + EMI options scheme (real equity upside in the UK’s fastest-growing brand)Career development budget – Courses, coaching, and tools to grow your careerA stunning office space shared with inspiring, high-performing people you’ll learn from daily—including the Flight Story team and Steven BartlettAll the matcha you can drinkTO APPLY
Please email your CV to
hiring@perfectted.com
with the subject line:
[E-commerce and Marketplace Manager – Your Name] .Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
MarketingIndustries
Food and Beverage ..... full job details .....