Dynamics 365 Functional Consultant - UK (Remote) - c£80K

Dynamics 365 Functional Consultant - UK (Remote) - c£80KYou''ll provide day-to-day functional support across Dynamics 365 Customer Engagement, covering Customer Service, Sales and Customer Insights, ensuring users receive a first-class service while helping to enhance and optimise the platform.Alongside your CE responsibilities, you''ll gradually gain exposure to Dynamics 365 Finance and Supply Chain Management, supporting business processes and becoming a key member of a wider enterprise applications team.Key ResponsibilitiesProvide first and second-line functional support for Dynamics 365 Customer Engagement Support users across Customer Service, Sales and Customer Insights Configure and maintain security roles, business process flows, workflows, forms, views and system configuration Investigate and resolve functional issues, escalating where appropriate Gather business requirements and translate them into functional solutions Support testing, User Acceptance Testing (UAT) and Microsoft release updates Develop your knowledge of Dynamics 365 Finance and Supply Chain Management, supporting wider business applications over timeSkills and ExperienceCommercial experience supporting or configuring Microsoft Dynamics 365 Customer Engagement Strong knowledge of one or more CE applications, including Customer Service, Sales or Customer Insights Experience configuring security roles, business process flows, forms, views and workflows Experience gathering requirements and supporting ..... full job details .....