Dynamics 365 CRM Application Support Specialist. Large Charity. SOLE AGENT

Microsoft Dynamics CRM experience is essential for this role. 12 month fixed term contract £55,000 + benefits Hybrid, 2 days a month in the office. London or Surrey based Our client, a large charity, are looking for a talented D365 CRM Application Support Specialist, to join their team on a 12 month fixed term contract. You will be responsible for the technical support, maintenance, and continuous improvement of the organisation''s D365 CRM platform and related environments. The role focuses on ensuring system stability, security, and integrity across environments, while managing deployment pipelines, application updates (wave releases, minimum quarterly), and secure release processes through project delivery and post project business as usual activities. You will work closely with development, infrastructure, and information security teams to ensure a consistent and compliant D365 CRM operational framework and third party supplier support, managing and triaging issues and liaising through to resolution. YOUR SKILLS: Proven experience supporting and maintaining CRM Microsoft Dynamics 365 platforms including SharePoint. Strong technical understanding of CRM architecture, integrations, and data structures. Experience managing multi-environment setups (Dev/Test/UAT/Prod) and deployment pipelines Practical experience with CI/CD tools (eg, Azure DevOps, GitHub Actions, Jenkins). Knowledge of application and data security principles, role-based access control, and identity ..... full job details .....