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Permanent

Dynamics 365 CE Business Analyst

London
money-bag £50000 - £65000/annum Additional Benefits
Posted 2 days ago

Business Analyst - D365 CE - UK-Wide (Hybrid - Travel to client site).

Role & Responsibilities

  • Collaborate with technical teams on D365 CE integration''s, data migrations, and Power Platform enhancements.

  • Conduct process mapping and design "As-Is" and "To-Be" models to support D365 CE solution implementation.

  • Analyse CRM data and dashboards to provide insights and recommend process improvements.

  • Support testing phases (incl. UAT) and create tailored user training for D365 CE and Power Platform solutions.

  • Deliver post-go-live support to drive user adoption and maximise value from D365 CE implementations.

Skills & Experience

  • Proven experience as a Business Analyst delivering D365 CE and Power Platform solutions.

  • Strong understanding of Power Apps, Power Automate, and Dataverse within a business context.

  • Skilled in stakeholder engagement, process modelling, and change management.

  • Familiar with Agile and/or Waterfall methodologies in CRM/ERP project environments.

  • Excellent communication skills with the ability to translate technical features into business value.

Benefits

  • Starting Salary: -50k65k (dependent on experience)

  • Flexible, hybrid working model

  • Life Assurance, Health Insurance, and more!

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