https://jobs.co.uk/job/dynamics-365-ce-amp-contact-centre-functional-consultant-txp--76462643-317e-44dc-9afc-813309bd6fdc RSS feed for Dynamics 365 CE & Contact Centre Functional Consultant at TXP. en-gb Fri, 09 Oct 2026 01:28:07 GMT https://jobs.co.uk/job/dynamics-365-ce-amp-contact-centre-functional-consultant-txp--76462643-317e-44dc-9afc-813309bd6fdc https://jobs.co.uk/job/dynamics-365-ce-amp-contact-centre-functional-consultant-txp--76462643-317e-44dc-9afc-813309bd6fdc Wed, 07 Oct 2026 23:00:00 GMT Location: London | Salary: £0.00 - £625/day | Type: Contract | Dynamics 365 CE Functional Consultant Location: Remote Contract: 6-12 Months (Potential Extension) Rate: -625 per day Inside IR35 Overview We are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions. The successful candidate will bring a combination of strong Dynamics 365 functional consulting expertise and a solid understanding of customer service operations, contact centre technologies, omnichannel engagement, and AI-driven customer experience solutions. You will play a key role in translating business requirements into scalable Dynamics 365 solutions while supporting delivery across the full project lifecycle. Working closely with business stakeholders, architects, developers, telephony teams, and product owners, you will help shape and deliver modern CRM and contact centre capabilities that drive operational efficiency and improve customer outcomes. Key Responsibilities Business Analysis & Stakeholder Engagement Lead discovery workshops, requirements gathering sessions, and stakeholder interviews. Work closely with... Contract