Overview
The successful applicant will deliver services in line with Welsh Government Treatment Frameworks, NICE guidance (National Institute for Health and Care Excellence), and other relevant professional standards and legislation. Kaleidoscope staff are expected to follow Operational Policies and Standard Operating Procedures (SOPs), ensuring that the care and treatment provided is safe, undertaken to a high standard and informed by up-to-date, evidence-based practice. The post holder should enjoy face-to-face contact with people who have recognised that their use of substances has become problematic. They will have excellent communication skills, be able to work as part of a multidisciplinary team, across agency cultures including those within statutory, private and voluntary sector partnerships. The post holder must be flexible and efficient within small locality teams, to ensure services are delivered equitably and with the service user at the heart of delivery.
Responsibilities
Administer methadone to clients accessing prescribing services, adhering strictly to dispensing procedures (SOPS).
Supervise medication consumption by individuals accessing our prescribing services.
Ensure administrative responsibilities, such as completing the daily dispensing log, are maintained according to legal and organisational requirements.
Maintain an awareness of personal responsibilities in relation to medication administration.
Perform other dispensary tasks as appropriate, such as keeping the area clean, organised, and sufficiently stocked with required items.
Maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate database maintenance.
Ensure that telephone calls from outside agencies, clients and internal staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
Support reception and administration staff for visitors and service users.
Ensure case notes and other statutory records are up to date and kept in accordance with Kaleidoscope policies and procedures/regional information sharing protocols.
Update case management system with dose-missed daily.
Ensure that work is underpinned by sound up to date knowledge of health promotion theory and making sure that initiatives are based on evidence of effectiveness.
Clinical services include substitute prescribing for opiate dependence, harm reduction initiatives including the provision of take home Naloxone; family planning and sexual health screening; Blood Born Virus testing and referral on to specialist support.
Service Model and GoalsService users will be offered a full range of support in order to assist them in overcoming their substance misuse. Treatment will be individualised via personal recovery care planning and regular clinical assessment and reviews, and will seek to support service users to address their substance misuse as well as to raise motivation to address wider social and health issues.
Kaleidoscope is a pioneering substance misuse treatment provider, offering evidence-based treatment and holistic support to individuals who access its services. Staff teams work collaboratively with partner agencies including G4S, Local Health Board, South Wales Police, HMPPS (Her Majesty’s Prison and Probation Service), PHW (Public Health Wales), and other third sector support ..... full job details .....