DV Cleared End User Computing Technical Lead

DV Cleared End User Computing Technical Lead£720 Per Day, Inside IR35Taunton - 4 Days Per Week On-site DV Clearance Require6 months Contract Your new company A large Government organisation based in Taunton Your new role The EUC Technical Lead acts as the senior technical authority for all end-user computing (desktops, laptops, mobile, peripherals), handling escalations, complex troubleshooting, and mentoring the team while driving best practices and standards. They also lead evaluation and rollout of new EUC technologies, ensure security/compliance, identify improvement opportunities through support trend analysis, and represent EUC interests on cross-team projects. Responsibilities Advanced Support and Escalation (30%) - Senior escalation point for complex/high-impact incidents; resolves intricate issues across devices; guides engineers during major incidents.Technical Leadership and Mentoring (20%) - Coaches the team, advises on difficult cases and emerging tech, fosters a learning culture.Engineering Improvement and Automation (15%) - Analyses trends, drives automation and tooling to reduce incidents and improve service quality.Technology Evaluation and Implementation (10%) - Assesses new tools/platforms, leads technical design for rollouts aligned with standards and security.Standards, Documentation and Governance (10%) - Maintains best-practice guides, ensures compliance, supports governance/assurance.Stakeholder Collaboration and Projects (10%) - Partners with other ..... full job details .....