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Permanent

Duty Manager

Formby
money-bag Negotiable
Posted 1 week ago

Taylor Shaw - Great Food, Bright FuturesAt

Range High

within

Taylor Shaw , we believe

healthy food fuels young minds , and we''re passionate about serving

delicious, nutritious meals

in schools and colleges across the UK. Every meal is

fresh, sustainable, and packed with goodness - because we know young people deserve the best.

Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children''s Barred List, and two suitable references.

What you''ll be doing...

As a

Duty Manager , you''ll be responsible for overseeing daily operations, ensuring excellent customer service, and supporting staff throughout your shift. You''ll act as the first point of contact for both customers and employees, maintaining a safe, efficient, and positive environment.Oversee and manage day-to-day operations during your shift

Support, motivate, and supervise team members to ensure high service standards

Handle customer queries, feedback, and complaints professionally and promptly

Ensure health and safety, cleanliness, and compliance standards are consistently met

Coordinate staff breaks and shift changes, ensuring adequate coverage at all times

Monitor stock levels and assist with inventory management as needed

Complete daily reports, logs, and handovers to senior management

Respond to emergencies or incidents and escalate when necessary

Working pattern: Monday-Friday / 40 hours per week / term time only

What can you bring?

Previous experience in a supervisory or management role, ideally in a customer-facing environment

Strong leadership and people management skills

Excellent communication and problem-solving abilities

Ability to remain calm under pressure and handle challenging situations

Solid understanding of health and safety and compliance procedures

Highly organised with good attention to detail

Flexible, approachable, and committed to delivering outstanding service

??Brilliant Work Deserves Brilliant Perks!At Elior, we believe that when you love where you work, it shows. That''s why we make sure our team feels

appreciated, supported, and set up for success!

Here''s what''s waiting for you:

?? Free, tasty meals

- Enjoy tasty, nutritious food on us while you work!? Flexible working

- including part time roles and phased retirement, because life doesn''t run on a 9-5 schedule.??

Plenty of Time to Unwind

- Flexibility around family life with holidays that match the school calendar.???????????

Leave for life''s important moments

- whether family, personal or unexpected.??

Give back time

- paid volunteering days for the causes you care about.?? Room to grow

- career development and learning opportunities for all stages of your career.?? Wellbeing first

- mental health support and wellbeing perks.?? Financial security

- pension schemes and life assurance.??

Exclusive discounts

- save on entertainment, leisure, and even travel!

?? One small thing - we welcome you to apply using the name you feel most comfortable with!

No need for legal names at this stage.??Why You''ll Love Working HereWe''re a

people-first

business with over

10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission?

To enrich lives everywhere, every day.

And here''s the best part - 87% of our team say they''re proud to work here!

Why? Because we create a place where you''re

listened to, trusted, supported, and valued.

?? Not sure you match every single requirement? Apply anyway!

Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you''re passionate and ready to grow, we want to hear from you!??We Celebrate You!At Elior,

diversity and inclusion aren''t just policies, they''re who we are.

We know that different perspectives make us stronger, and we''re dedicated to creating an environment where

everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we''re happy to help!

??Ready to join us? Hit ''Apply Now'' and let''s ..... full job details .....

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