Duty Manager

Duty Manager - Hotel - Rutland Are you a confident, hands-on hospitality leader who thrives in a fast-paced environment? Do you enjoy being on the floor, leading from the front, and delivering exceptional guest experiences?We''re looking for an experienced Duty Manager to join this great team, you play a key role in the day-to-day running of this Market town hotel and ensuring smooth operations across Front of House, restaurants, functions, and housekeeping.This is a highly visible, guest-facing role (not office based) and will involve being the senior decision maker on site during certain shifts, including lone management periods Salary up to 13.60 per hourWorking week 42.5 hoursTemporary live in availableParking on site The RoleAs Duty Manager, you will take ownership of hotel operations during your shift, ensuring high standards are beginning meet across all areas of the business.You will be responsible for leading teams, solving problems quickly, supporting service delivery, and ensuring guest satisfaction at all times. What we''re looking forProven leadership experience within a busy FOH hospitality environmentStrong restaurant and bar operational knowledgeGuest complaint handling and service recovery experienceHousekeeping coordination and room readiness knowledgeConfident using hospitality systems (PMS, EPOS, rota/time systems)Experience with Rezlynx/Guestline (preferred) and reservations processesAbility to run hotel operations independently during a shiftStrong ..... full job details .....