Duty Manager - Ilkley

Duty Manager - IlkleyIf you''re confident leading from the floor and enjoy keeping service running smoothly, this role puts you right at the centre of the action. As Duty Manager, you''ll take ownership of shifts, ensuring the team is organised, motivated and focused on delivering a seamless guest experience.You''ll balance operational awareness with hands-on leadership, responding quickly to challenges while maintaining high standards throughout service.Your day-to-day:Leading and managing shifts effectivelyBriefing and supporting the front of house teamCoordinating closely with the kitchen teamMonitoring service standards and guest satisfactionAddressing issues promptly and professionallyWhat you''ll need:Supervisory experience within hospitalityStrong organisational and communication skillsConfidence in a busy, fast-paced environmentA proactive and solutions-focused mindsetPerks and benefits:Unlimited 50% discount for friends and familyService charge on top of your competitive payWagestream accessDiscounted room ratesDiscounted meals on shift and wines at cost price24/7 Employee Assistance ProgrammeStaff socials and incentivesFuture Leaders development courseLength of service awardsSound like you?If you enjoy leading shifts and supporting strong team performance, we''d love to hear from you. ..... full job details .....