Duty Control Manager

Duty Control Manager Swindon £48,220 £64,294 Permanent The Opportunity If you thrive in fast-paced operational environments and enjoy leading teams through complex challenges, this is an outstanding opportunity to make a real impact. Joining a leading rail freight operation, you''ll take on a pivotal leadership role within a busy, safety-critical control environment where no two days are the same. As Duty Control Manager, you''ll oversee regional operations, support a team of Train Controllers, and lead responses to incidents and disruption across the network.You''ll be the key decision-maker when it matters most, maintaining the overall operational picture, balancing competing priorities, and ensuring services continue to run safely, efficiently and in line with customer expectations.Working closely with planning, rostering, depot teams and senior operational leaders, you''ll play a critical role in driving operational performance and coordinating effective service delivery. You''ll also have the opportunity to help shape a newly established Service Delivery Centre, influencing standards, developing capability, and embedding a culture of operational excellence from day one.Whether you''re already working in rail or bring leadership experience from another safety-critical control environment, this role offers genuine responsibility, autonomy, and the opportunity to make a lasting impact within a growing and evolving operation. Duty Control Manager Key Responsibilities ..... full job details .....