https://jobs.co.uk/job/dutch-speaking-customer-service-advisor-cca-recruitment-group--664caebf-6cc2-44f1-9adf-61b71b27ebb9 RSS feed for Dutch Speaking Customer Service Advisor at CCA Recruitment Group. en-gb Fri, 26 Jun 2026 21:00:58 GMT https://jobs.co.uk/job/dutch-speaking-customer-service-advisor-cca-recruitment-group--664caebf-6cc2-44f1-9adf-61b71b27ebb9 https://jobs.co.uk/job/dutch-speaking-customer-service-advisor-cca-recruitment-group--664caebf-6cc2-44f1-9adf-61b71b27ebb9 Thu, 25 Jun 2026 23:00:00 GMT Location: Edinburgh | Salary: £24800/annum Language bonus and incentives | Type: Permanent | Dutch Speaking Customer Service Advisor Location: Edinburgh Days/Hours: Monday to Friday (8am-16:30) Our client is currently recruiting for a Dutch Speaking Customer Service Advisor to join their growing team in Edinburgh. This is an exciting opportunity to build a career within a fast-paced travel environment, delivering outstanding support to customers across multiple channels. The Role As a Dutch Speaking Customer Service Advisor , you will manage a high volume of customer contacts across phone, live chat, and email. Working within a call centre and customer service environment, you''ll take full ownership of travel-related queries, resolving issues end-to-end while ensuring every interaction reflects professionalism, accuracy, and care. Key Responsibilities Accurately manage a high volume of customer contacts across phone, live chat, and email in line with policies and compliance standards. Take full ownership of customer concerns, resolving travel-related issues from start to finish. Work collaboratively within a high-performing team to achieve shared goals. Meet and exceed service and performance targets including CSAT, QA scores, and AHT. Sta... Permanent