Driver Technical Centre Executive

Driver Technical Centre Executive Driver Technical Centre ExecutiveHays are delighted to be working with our global client, one of the world''s most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business.About the job:We are recruiting for a Driver Technical Centre Executive to join our client on a long-term temporary assignment. This role involves ensuring the successful daily operational delivery for the Driver Interaction Centre by providing exceptional service to Customers and Drivers.The opportunity• Responsibility and control of Driver Risk income and proactive identification of enhanced Driver Risk solutions for our existing and potential customer base.• Ensure vehicles with an off-road are managed within required KPI''s and provide driver support, managing communication, including telephone calls, email etc. on vehicles, general motoring issues and Driver Risk topics.• Providing customer and driver support through a strong customer journey and support through telephone and email contact. Delivering on Alphabet''s customer promise and ensuring unique customer ..... full job details .....