Driver Mate / Porter

Porter/Drriver MateLocation:Burton on TrentJob Type: Temporary/On goingWarehouse EnvironmentRole Key Duties:To deal with customer queries in a polite and effective manner, not leaving the customer until they are satisfiedEnsure the customer promptly receives their deliveries in excellent condition every timeEnsure that customers are kept informed of their estimated time of delivery and where issues occur the customer is kept informed at all timesAssist in the loading of vehicles as and when requiredEnsure the customer is happy with their delivery before leaving the customer s premisesFollow all relevant instructions, training, and quality standardsUse equipment, materials, and systems correctly and report any faults, hazards, or concerns promptlyPay: £13.20 per hour; After 48 hours £19.81; Unsociable hours £16.51Any lawful deductions will be explained clearly before engagement. Statutory deductions such as Tax, National Insurance, and pension contributions (where applicable) will apply.Working Pattern:Days: Tuesday to Saturday Hours: start between 5:30 and 7:00 to finish (return to site)Breaks: 30 minutes unpaid breakCandidate Requirements:Excellent communication skills both face to face and on the phoneAbility to build rapport with customersProblem Solver Working to resolve customer problems at the point of deliveryTakes pride in delivering exceptional customer serviceBe flexible in relation to shifts and duties with excellent timekeeping Be smartly presented at all times ..... full job details .....