Donor Experience Officer - Fundraising

Donor Experience Officer - Fundraising When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We''re looking for a Donor Experience Officer to play a vital role within Acorns Children''s Hospice''s Fundraising team. As one of the first points of contact for our supporters, you''ll help ensure every donation, enquiry and interaction receives a professional, personal and timely response. This is a varied role that combines supporter care, relationship building, administration and communications. You''ll be responsible for managing the end-to-end journey of donations, from processing gifts and maintaining accurate supporter records through to creating meaningful communications that show donors the impact of their support. Working with colleagues across fundraising, marketing and care, you''ll help deliver supporter journeys and stewardship communications that make supporters feel recognised, valued and connected to the difference they are making for local children and families. At the same time, you''ll help ensure our fundraising operations run smoothly through excellent administration, data management and attention to detail. About the Role As Donor Experience Officer, you''ll play a central role in delivering Acorns'' donor experience strategy and ensuring supporters receive an exceptional experience at every stage of their journey with us. You''ll ..... full job details .....