Donor Experience Manager

The National Trust''s commitment is "For everyone, for ever." Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures and experiences. It means creating an inclusive environment where everyone can thrive. Our roles are open to all. However, we particularly welcome applications from people from ethnically diverse communities because they are underrepresented at the Trust. What it''s like to work here You''ll join the Donor Engagement team, a friendly, collaborative and ambitious team responsible for creating meaningful experiences and communications that inspire supporters to deepen their connection with the National Trust. From donor communications and impact reporting to special events and supporter journeys, we work together to build lasting relationships that help to engage and inspire donors and deliver our fundraising ambitions. As a newly established team with a clear sense of purpose, we value high-quality work, fresh ideas and a commitment to getting things done. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you''ll be doing You''ll help shape and embed our approach to donor experience across ..... full job details .....