Domiciliary Care Manager

Branch Care Manager - Domiciliary Care Tunbridge Wells
Salary: -43,000 base + -7,200 bonus
Total Package: -50.2k
Hours: 8:30am - 5:30pm, Monday to Friday (office-based)

Location: Tunbridge Wells

About the Role

We are seeking an experienced and commercially driven Branch Care Manager to lead a domiciliary care branch in Tunbridge Wells. This is an exciting opportunity to take ownership of a high-demand, stable service with strong existing care packages already in place.

This is a pivotal leadership role requiring a balance of operational excellence, commercial awareness, and a strong commitment to regulatory compliance and quality outcomes.

Key Responsibilities

• Provide strong, visible leadership
• Oversee daily operations of the branch, ensuring efficient and compliant service delivery
• Drive sustainable growth of private and local authority care packages
• Maintain full compliance with CQC standards and ensure high-quality care delivery
• Manage staffing, rotas, recruitment, onboarding, and retention strategies
• Take responsibility for branch performance, KPIs, and financial targets
• Balance quality care delivery with commercial performance and profitability
• Participate in an on-call rota to support operational requirements
• Build and maintain strong relationships with clients, families, professionals, and commissioners
• Ensure robust care planning, risk assessments, and safeguarding procedures are in place
• Lead by example in promoting a positive, accountable, and high-performance culture

Essential Requirements

• Proven experience in domiciliary care management
• Strong leadership and team management experience
• Solid understanding of CQC regulations and compliance frameworks
• Commercially minded with experience growing a care branch or service
• Ability to balance quality care with operational and financial performance
• Resilient, proactive, and able to perform in a fast-paced environment
• Full UK driving licence
• Flexibility to meet the needs and outcomes of the business

Desirable Experience

• Experience managing private care packages
• Track record of successfully growing a domiciliary care branch
• Experience working in a high-volume or fast-growth care environment

What We Offer

• Competitive salary package totalling -50.2k
• Established branch with strong existing demand
• Opportunity to shape and lead a team
• Long-term career progression opportunities within a growing organisation
• Supportive senior leadership structure

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.