Domestic Abuse Safe Accommodation Team Leader

Domestic Abuse Safe Accommodation Team Leader – Cheshire West & Chester

Women-only post (Section 7(2)(d) applies) Salary: £28,444 Hours: 32 per week Closing Date: When a suitable applicant is found

A leading charity in the North West is seeking a passionate and experienced Team Leader to oversee Domestic Abuse Safe Accommodation services across Cheshire West & Chester. The organisation supports vulnerable women, men, young parents, and families affected by domestic abuse, homelessness, and relationship breakdown. Their mission is to empower individuals, promote safety, and support long-term recovery.

As the Safe Accommodation Team Leader, you will coordinate and develop domestic abuse accommodation services, ensuring a trauma-informed, person-centred approach. You will work closely with the Operations Manager to deliver high-quality support, supervise staff, and maintain strong multi-agency partnerships.

This role includes responsibility for service delivery, case management oversight, risk assessment, reporting, and ensuring compliance with safeguarding and legislative requirements. You will also contribute to partnership meetings such as MARAC, VAWG forums, and homelessness networks.

• Lead and coordinate safe accommodation services across the contract area

• Provide supervision, case audits, and support to staff and volunteers

• Oversee referrals, enquiries, and 24/7 access to support

• Maintain accurate client records, SMART plans, and risk management plans

• Ensure effective multi?agency working and represent the service at local meetings

• Monitor service outcomes, produce monthly reports, and support financial sustainability

• Manage accommodation-related issues including risk, ASB, and tenancy-related processes

• Support recruitment, induction, and development of staff

• Promote client involvement and ensure services remain accessible and trauma-informed

• Supporting individuals affected by domestic abuse, sexual violence, or stalking

• Strong understanding of trauma-informed practice

• Experience of multi-agency working (e.g., MARAC)

• Ability to conduct strengths, needs, and risk assessments (including DASH RIC)

• Experience supervising, motivating, or managing staff

• Knowledge of safeguarding, crisis accommodation, and community-based support

• Understanding of welfare benefits, including no recourse to public funds

• Strong crisis-resolution skills and commitment to diversity and inclusion

• Good IT skills, including Microsoft Office

• Experience in supported accommodation or dispersed housing provision

• Knowledge of criminal and civil proceedings relating to domestic abuse

• Experience enabling client involvement

• Relevant qualification (Management, Housing, Domestic Abuse, Women’s Studies) at Level 5 or willingness to work towards it

• Ability to travel across the North West

• Access to a car with business insurance

• Flexibility to work evenings, weekends, and participate in a 24/7 on?call rota

• Valid DBS

• 25 days annual leave (rising to 28) bank holidays (pro rata)

• Auto-enrolment pension scheme

• Employee health plan

• Reduced gym membership

• Bike-to-work and tech schemes

• Christmas savings scheme

• Flexi-time for non?rota posts

• Free parking

• Staff discounts

• Bonus scheme for introducing new employees

Please call Helen on (phone number removed) or email: (url removed)

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials.
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