£23809/annum
Referral and Allocation Officer
£23,809.56
Derby
Hours per week 37.5
Contract type Fixed Term
As a member of our Domestic Abuse Services you’ll be providing triage and administrative support to ensure the smooth delivery of our co-ordinated response to high risk domestic abuse services in Derbyshire
Job requirements
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Act as the first point of contact for internal and external contacts, responding to enquiries over the phone, face-to-face, and electronically from various agents.
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Process referrals into the service and using risk assessment tools to determine suitability.
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Support the smooth running of the service by organising and scheduling meetings, preparing and distributing agendas and minutes, and ordering necessary resources.
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Assist in gathering and analysing data, conducting research, and preparing reports to contribute to service development and meet reporting requirements for commissioners.
What we’re looking for
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Experience working with private, confidential and complex information and dealing with customer files and updating records, using a case management system.
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Have an understanding of the dynamics in a domestic abusive relationship.
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Be confident to assess risk in abusive relationships.
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Have an understanding of safeguarding of vulnerable adults and children.
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A genuine passion for helping others and an understanding of relationship abuse including the dynamics and behaviours displayed.
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Flexiblity with great organisational skills.
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Full UK Driving License and a car.
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DBS check required.
Be a catalyst for change and help us impact the way our region addresses abusive relationships. Apply now!
We will be interviewing as we go so the vacancy may close earlier than scheduled if we find the right person.
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