Domestic Abuse Advisor (DAA)

Domestic Abuse Advisor (DAA) | Leicester, Leicestershire & Rutland | Full Time | 37 hours per week | £13.12 per hour

Our client is a registered charity and a specialist women and girls’ organisation, committed to supporting survivors of domestic abuse. They are seeking a dedicated and compassionate Domestic Abuse Advisor (DAA) to provide a proactive service for adults, focusing on high and very high-risk cases and complex needs.

The role will operate across Leicester, Leicestershire, and Rutland, supporting survivors through risk assessments, safety planning, advocacy, and referrals, including participation in MARAC (Multi-Agency Risk Assessment Conferences).

Are you the right person for the job?

• Empathy and sensitivity towards adults who have experienced domestic abuse
• Excellent communication and interpersonal skills
• Ability to manage a varied workload effectively under pressure
• Flexible and responsive to the needs of clients, colleagues, and organisational priorities
• Methodical and patient approach to tasks, including accurate record keeping and data collection
• Ability to use own initiative and make appropriate decisions within policy boundaries
• Maintain confidentiality at all times
• Ability to build and maintain professional relationships with a wide range of stakeholders
• Understanding of collaborative working with staff, volunteers, and external agencies
• Ability to represent the service at meetings and contribute to discussions
• Knowledge of statutory and voluntary sector structures
• Driving licence, business insurance, and ability to travel across Leicester, Leicestershire, and Rutland

What will your role look like?

• Supporting the DAA service for adults under the direction of the Team Leader
• Providing advice, information, and support, including:
  • Risk assessments and safety planning
  • Civil and criminal legal options and introductions to professional legal services
  • Guidance through the Criminal Justice System and court accompaniment
  • Housing options and referrals to MARAC for high-risk cases
• Maintaining accurate client records, safety plans, and case notes
• Participating in MARAC and multi-agency meetings to ensure client safety
• Following procedures and protocols with other services to prioritise client safety
• Complying with child protection legislation and safeguarding policies
• Assisting with monitoring systems, data collection, and statistical reporting
• Attending internal and external training to maintain current knowledge of domestic abuse legislation and best practices
• Representing LWA at meetings, conferences, and forums as appropriate
• Contributing to the overall development of the service and wider organisation
• Actively adhering to all company policies and procedures

What can you expect in return?

• Competitive salary (£13.12 per hour for Outreach posts, pro rata for part-time if applicable)
• Paid holidays, pro rata for part-time hours, including public and religious holidays
• Workplace Pension Scheme
• Paid compassionate leave (up to five working days per year)
• Training and professional development opportunities
• Flexible working arrangements where possible
• Regular supervision and support from your line manager
• Opportunities to make a tangible difference in the lives of survivors
• A supportive, collaborative, and passionate team environment
• Meaningful and rewarding work within a specialist charity

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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