Distribution Technician

Summary:As a Distribution Technician, you''ll be the person keeping the water flowing and ensuring our community receives a reliable, uninterrupted supply every single day.In this hands-on, field-based role, no two days are ever the same. You''ll spend your time out on the front lines tackling real-world challenges, investigating sudden supply issues, fixing mains bursts, and stepping in as a supportive face for customers when things don''t go to plan. Whether you''re attending scheduled appointments, running water quality tests, helping customers locate their water meters, or offering friendly advice, your daily work will make an immediate, positive impact.Main responsibilities:Customer Support: Attending customer appointments and carry out allocated work for them, responding to customer requests and offer general advice, water quality tests, and help locating water meters if needed.Network Support: Carrying out mains shuts, risk assessments, interruption reports, proactive maintenance flushing and water sampling and liaising with housing developers when they need to install new water supplies. This role will also be carrying out regulation inspections on new build properties.Contractor Support: Raising requests via IT systems for works that require a contractor response and supervising contractors working on the Distribution network.Investigations: Attending sites to investigate issues of leaks, mains bursts and water discoloration, and offering solutions and practical ..... full job details .....