Distribution Centre Operations Manager

Distribution Centre Operations Manager

Location: Bradford, BD7
Department: Distribution Centre Operations
Reports to: Director of Distribution Centre
Direct Reports: 5 Warehouse Supervisors

Salary andamp; Benefits

• Competitive salary- up to 100K
• Car allowance
• Annual bonus scheme
• Comapny pension and others
• Free car park

The Role

We are seeking an experienced and driven Distribution Centre Operations Manager to lead and continuously improve our client warehouse and distribution centre operations. This is a senior operational role with responsibility for people leadership, operational performance, safety, quality, cost control, and continuous improvement across the distribution centre.
You will play a critical role in ensuring efficient receiving, storage, order picking, and despatch operations, while developing systems, processes, and teams to deliver best£in£class performance.

Working Hours

• 39 hours per week
• Monday to Friday
• Flexible start time between 7:00am and 9:00am, depending on business needs

Key Responsibilities

• Lead, manage, and motivate the Warehouse Operations Team, working closely with Warehouse Supervisors to maximise performance and engagement.
• Ensure effective planning and resource allocation in line with anticipated business volumes and customer demand.
• Maintain safe, efficient, and accurate warehouse operations across receiving, storage, picking, and despatch.
• Demonstrate visible leadership by being present on the warehouse floor, building strong relationships with all levels of staff.

• Monitor and control warehouse costs, productivity, and operational KPIs.
• Analyse working methods, equipment, and systems, recommending improvements to increase efficiency and reduce costs.
• Prepare budgets, management reports, and operational statistics as required.
• Actively participate in and lead continuous improvement initiatives.

• Recruit, train, develop, and appraise staff in line with company policies and employment legislation.
• Conduct performance reviews, manage disciplinary and grievance processes, and support colleague development.
• Identify training needs and ensure teams are well-equipped, skilled, and motivated.
• Plan departmental resources including holidays, overtime, and leave.

• Ensure a safe working environment at all times, adhering to all Health, Safety, Environmental, and Quality standards.
• Audit and ensure compliance with all relevant laws, regulations, and company policies.
• Coordinate visits from regulatory agencies and ensure all reporting requirements are met.
• Work closely with the Quality function to address customer complaints and supplier issues, with a focus on defect prevention.

• Take responsibility for the planning, maintenance, and development of the DC facility and maintenance budget.
• Oversee maintenance programs, with a strong foc