Disrepair Surveyor - Damp & Mould

The role of Disrepair Surveyor - Damp & Mould involves conducting property inspections, diagnosing issues related to damp and mould, and recommending effective solutions. This is an exciting opportunity to utilise your expertise in property management and make a meaningful impact in London.

Client Details

A major UK housing provider managing a large and diverse portfolio of residential homes across London and the South East. With a strong social purpose, the organisation is committed to delivering safe, well-maintained homes and ensuring high standards of living for all residents.

Within its Direct Maintenance and Repairs function, the organisation is strengthening its specialist disrepair capability, with a particular focus on damp and mould cases. The team operates in a fast-paced, resident-focused environment where technical expertise, accountability, and collaborative working are central to success. This is an opportunity to join a high-performing maintenance division where your work has a direct impact on resident wellbeing and housing quality.

Description

• Manage a varied caseload of housing disrepair claims from initial inspection through to resolution, ensuring compliance with statutory and legal protocols
• Carry out detailed property inspections with a specialist focus on diagnosing damp, mould, and condensation issues, identifying root causes and appropriate remedial solutions
• Undertake comprehensive building surveys to assess defects, structural issues, and general property condition across a wide range of housing stock
• Produce clear, accurate and technically sound specifications and schedules of work using NHF SORs to support remedial works and contractor delivery
• Monitor and manage contractor performance on-site, ensuring works are delivered to required quality standards, within agreed timeframes and budgets
• Manage budgets typically ranging from -5k to -100k, ensuring accurate forecasting, cost control, and appropriate approval of variations
• Work closely with internal teams including housing management, legal services, and repairs teams, as well as external consultants and contractors
• Ensure all works comply with relevant housing legislation, health & safety requirements, and internal governance procedures
• Act as a key point of contact for residents throughout the disrepair process, managing expectations with professionalism and empathy
• Maintain accurate case records and updates within property and case management systems to support reporting and performance tracking

Profile

• Proven experience in a disrepair surveying role within social housing, local authority, or a similar residential property environment
• Strong background in building pathology with a particular specialism in damp and mould diagnosis and remediation
• HNC/HND or degree in Building Surveying or a related discipline. MRICS, MCIOB, or equivalent professional membership desirable
• Good understanding of housing disrepair legislation, landlord responsibilities, contract administration, and health & safety compliance
• Experience managing budgets and delivering cost-effective repair solutions using NHF SORs
• Strong interpersonal skills with the ability to manage sensitive resident situations and communicate effectively with a wide range of stakeholders
• Proactive, organised, and comfortable working in a site-based, fast-moving environment with multiple competing priorities
• Confident using Microsoft Office applications (particularly Excel) and property management or case management systems

Job Offer

• Salary up to -60,000 per annum plus performance-related incentives and a -1,300 car allowance
• Strong pension contribution, generous annual leave entitlement, and access to a comprehensive employee benefits scheme
• Agile working arrangement with a blend of site, office, and remote working depending on operational needs
• Ongoing training, CPD support, and clear opportunities for progression within a large and evolving repairs function
• A highly visible position where your technical expertise directly improves housing conditions and resident wellbeing across communities