Disrepair Supervisor

As the Disrepair Supervisor you will lead the team of trades people and sub-contractors in undertaking the required works to the highest possible standard, covering properties across various locations around the Kent area. As the Supervisor, you will motivate, coach and retain our tradespeople and ensure commitment, outstanding workmanship and performance in line with KPI''s.Liaise with all operatives in team and scheduler, deal with issues that arise.Check and monitor Follow Ons. Approve/decline and ensure process is being Any follow Ons to have materials, attendance and timeframe agreed and next appointment agreed with customer through the scheduler.Review and monitor No Accesses and ensure process has been followed. Operatives should phone ahead.Monitor operative diaries for start/finish times, productivity, ensure working hours are fulfilled.Ensure operatives are using PDAs correctly - Photographs and audit notes are being added and that jobs are completed down in real time as and when done.Monitor times spent at suppliers and feedback wasted time with schedulers.Ensure that any materials required have been ordered, assist where necessary.Review vehicle movements on RAMs/Telematics.Issue any permits to work as necessary (hot work, ground penetration, electric tool use).Report any and all accidents within 24hrs.Ensure support is given to Customer Care team in dealing with complaints/disrepair.Weekly full review of diary with scheduler and follow up on material ..... full job details .....