Dispatch Operative

Despatch OperatorLocation: WimborneContract Type: PermanentCore shift: core days (Mon-Thu 8-4, Fri 8-3), flexible start between 7-9am.OT available - 1.5x and 2x Sundays/bank holidaysAbout the RoleWe are seeking a proactive and detail-oriented Despatch Operator to join our team. In this role, you will manage the despatch process for Finished Goods, Transfer Parts, and Return Goods to both customers and suppliers, ensuring accuracy, compliance, and on-time delivery.Key ResponsibilitiesPack goods according to picking lists and procedures.Generate despatch and associated documentation in line with business processes.Ensure correct carrier selection based on client and destination.Liaise with internal departments (Commercial, PandL, and others) to align priorities.Attend meetings, provide updates, and follow through on agreed actions.Supply accurate information to customers (non-sensitive).Arrange collections and returns (inbound/outbound).Use carrier systems such as UPS, FedEx, and DHL.Archive shipping documentation electronically.Manage export compliance in coordination with the Trade Compliance team.Handle customer portal completion, issue import instructions, and complete export/import reporting.Order packaging materials as required.Core CompetenciesStrong time management and prioritisation skills.High attention to detail.Ability to follow business operations, systems, and processes.Customer-focused with excellent communication.Flexible and adaptable to changing ..... full job details .....