Dispatch Administrator

Dispatch Administrator
Aldridge
£24,000 to £28,500
Monday to Friday, 37.5 hours
Permanent, office based

A growing business in Aldridge is looking for a Dispatch Administrator to join their team. The role supports customer deliveries and collections across the UK, Ireland, Europe and occasional exports.

Role overview

• Communicate with customers and third party carriers to arrange deliveries and collections
• Maintain accurate delivery calendars and internal spreadsheets
• Assist with driver scheduling and use tracking software to optimise routes
• Coordinate shipments via pallets, parcels, and vans using online portals
• Support export bookings and manage related documentation
• Manage deliveries, returns, and collections efficiently
• Collaborate closely with warehouse, workshop, and sales teams
• Provide customers with timely delivery updates

• Experience in dispatch, transport admin or logistics is preferred
• Some knowledge of export processes is desirable
• Strong customer service and communication skills
• Confident using booking portals and internal systems
• Organised, accurate and able to manage multiple tasks