Director of Operations

ABOUT THE ROLE The Director of Operations and Organisational Effectiveness is responsible for leading Ubele''s operational infrastructure and ensuring the organisation has the systems, processes, people, governance and resources required to operate effectively and sustainably. As a member of the management board, the postholder will work closely with the current CEO and colleagues across the organisation to strengthen organisational effectiveness, improve operational performance and create the conditions for successful programme delivery and long-term organisational resilience. The role will provide leadership across operations, governance, finance oversight, people management, compliance, organisational planning and business improvement, ensuring that Ubele''s operational foundations support its mission, values and ambitions. KEY RESPONSIBILITIES Operational leadership and organisational effectiveness Lead the development and continuous improvement of organisational systems, processes and operational practices. Drive organisational effectiveness through improved planning, coordination, accountability and performance management. Ensure effective operational planning and resource allocation across the organisation. Establish and embed clear operational frameworks, policies and procedures Identify opportunities to improve efficiency, strengthen delivery and enhanceorganisational performance. Lead organisational improvement initiatives and support the implementation ofchange ..... full job details .....