Director of Business and Technology Consulting

Director of Business and Technology Consulting

Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector, and health to tackle today’s social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities, including programme management, market design, and governance. We also have extensive and award-winning capabilities across cybersecurity, data privacy, and digital transformation. We are a B Corp, IIP Gold accredited, and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone.

The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills, and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience, which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions.

At Gemserv, no two days are the same, but we believe in a flexible approach to working, which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, including a bonus scheme, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more.Job Description

The RoleWe are recruiting for an exciting UK Executive Team opportunity to provide strategic direction for Talan’s Business and Technology Consulting (BTC) department. The department is a new structure within Talan UK and is focussed on helping organisations transform for the future good of people and the environment. With clients in Energy, Government, Retail, and Financial Services, delivering group capabilities to our mid-market+ client base.Talan has the aspiration to not only continuously improve the complex services we deliver but also to be exceptional. We aspire to be strategic partners with our clients, supporting them with the provision of services that meet their objectives. In turn, we ensure that value for our clients is commercially optimal, so we can continue to invest in solutions that differentiate us from competitors and manage exceptional people who deliver for our clients.The role holder will have ultimate accountability for the direction of a wide and complex range of services to deliver against the company’s strategy. Working with Executive and Group leaders, this role is high profile both within the company and in the industries and clients where we operate.KEY COMPONENTSIntegrating the new team to deliver end-to-end solutions for our clients on their technology journeyDelivering commercially optimal outcomes and substantially growing them through the provision of high-value servicesInspirational leadership and management of people to motivate and change behaviours to align with the Company’s vision and directionAcquiring and building new capabilities to further Talan’s UK service deliveryRESPONSIBILITIESContribute to the strategic vision and commercial development, and growth of the CompanyWork as part of the Executive Team to deliver the Company’s targets outlined in the strategic planStrategic management and development of client services in line with the Company’s business strategyLead on the strategic vision to provide clients with exceptional serviceEnsure services adapt to changing client demands, e.g. Gen AIBuild deep, meaningful executive relationships at senior levels within our largest clientsCreate the environment through our services to deliver excellence and grow existing client business through a proactive understanding of those client requirements and realising upselling opportunitiesPrioritise initiatives, and ensure that resource management and budgetary control for the delivery of all our key contracts is optimalEngender a high-performance culture in our teamsBuild extensive networks to communicate Talan’s interests and represents the Company at external fora and events.Qualifications

WHAT SUCCESS LOOKS LIKEHigh value services to our clients, with contract growth and peer to peer client relationshipsDemonstrated leadership and service excellenceCareer destination of choice for our current and future employeesFun and stimulating working environment for everyoneDiversity in our people and working practicesKNOWLEDGE AND EXPERIENCEStrong understanding and/or experience of enterprise technology solutions or providing data services to major organisationsExtensive knowledge of selling and delivering technology solutions to enterprise clients, ensuring services are delivered to efficiently meet or exceed financial and quality targetsAbility to grasp new concepts quickly and translate these into actions, with appropriate communication skills to present concepts and ideas to a wide range of audiencesSome operational experience with a background in enterprise technology/dataPublic sector and major private sector experienceSKILLSCommercially astute with sound commercial acumen and financial management skillsAbility to recognise commercial business opportunitiesStrategic thinker and excellent leadership skillsStrong interpersonal skills and gravitas with personable, credible, and engaging characterExcellent verbal skills, capable of communicating views in a manner that is sensitive to political and commercial interestsUpon employment, employees should also have a sound awareness of the Company''s Information, Quality, Environmental and Energy Management Systems.Additional Information

WHAT WE OFFER25 days annual leave, plus bank holidaysProfit-related Bonus (discretionary)Reward and recognition schemesFlexible workingPrivate Bupa healthcareLife Assurance (up to 4 times annual salary)Matched pension contributionsSeason Ticket LoanCycle to work schemeBuy and Sell annual leaveReimbursement of eye test and up to £50 towards glasses or contactsCorporate gym ratesEmployee Assistance ProgrammeSummer and Christmas parties, along with monthly ..... full job details .....