Director, Markets Client Onboarding

Job DescriptionWe are seeking a strategic, experienced, and client-centric professional to lead as

Director – Markets Client Onboarding . In this senior leadership role, you will be responsible for setting and driving the onboarding strategy for Financial Markets clients globally, ensuring world-class service delivery across all touchpoints.You will lead cross-functional collaboration across Sales, Coverage, Risk, Legal, Compliance, and Operations — ensuring clients are onboarded efficiently, compliantly, and ready to trade across our full suite of products. This is a high-impact role for a dynamic leader who thrives in a fast-paced, regulated environment and is committed to continuous improvement and exceptional client experience.Key Responsibilities

Strategic Leadership and TransformationDefine and execute global onboarding strategy for Markets clientsChampion transformation initiatives for scale, digitisation, and client experienceAlign onboarding with Markets growth and regulatory strategyExecutive Stakeholder ManagementAct as trusted partner to senior leaders in Sales, Coverage, and RiskRepresent onboarding in executive forums and auditsLead resolution of high-impact onboarding escalations with a solutions-first approachGovernance, Risk and Regulatory OversightOversee regulatory readiness including KYC, CIP, FATCA, EMIR, and Dodd-FrankEnsure compliance with global and local policiesDrive proactive risk identification and operational integrityOperational ExcellenceEnsure seamless client onboarding, including e-platform enablement and trading limitsBuild robust MI, KPIs, and quality control to drive performancePromote continuous improvement through automation and process redesignPeople and Culture LeadershipLead and inspire a high-performing global onboarding teamFoster an inclusive culture focused on development and well-beingProvide mentorship and skills uplift across regionsSkills and Qualifications

SkillsProven expertise in Markets products and client onboarding across jurisdictionsDeep understanding of regulatory frameworks and operational controlsExecutive-level stakeholder management and communicationStrategic thinking with hands-on delivery focusStrong leadership and team development capabilitiesTrack record of leading transformation or digital initiativesQualificationsExperience and Attributes12+ years of relevant experience in client onboarding, Markets operations, or financial servicesExperience leading complex onboarding and client enablement in a regulated environmentDeep understanding of onboarding platforms, workflow tools, and client lifecycle managementFluent in English (verbal and written); additional languages are a plusBachelor’s degree in Business, Finance, or related discipline; advanced qualifications a plusCompetenciesAction OrientedCollaboratesCustomer FocusGives Clarity and GuidanceManages AmbiguityDevelops TalentDrives Vision and PurposeNimble LearningDecision QualityCourageInstills TrustStrategic MindsetTechnical Competencies : This is a generic competency to evaluate candidate on role-specific technical skills and requirementsAbout Standard Chartered

We''re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we''ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you''re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can''t wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you''ll see how we value difference and advocate inclusion.Together we:Do the right thing

and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we doNever settle,

continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so wellAre better together,

we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long termWhat we offer

In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.Core bank funding for retirement savings, medical and life insurance,

with flexible and voluntary benefits available in some locations.Time-off

including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.Flexible working

options based around home and office locations, with flexible working patterns.Proactive wellbeing support

through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkitsA continuous learning culture

to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.Being part of an inclusive and values driven organisation,

one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full ..... full job details .....