Direct Payments Support Assistant

Direct Payment Support Assistant - Join Hackney''s Adult Services Team! 22.17 to 24.66 Per Hour - Umbrella Rate Are you a highly organised and proactive administrative professional with a passion for making a real difference in people''s lives? The London Borough of Hackney''s Adult Services team is looking for a Direct Payment Support Assistant to provide vital administrative support and guidance to our service users.If you thrive in a role where your financial and administrative skills directly support the Personalisation agenda in Adult Social Care, this could be the perfect opportunity for you. What You''ll Be Doing:As the Direct Payment Support Assistant, you''ll be key to the smooth running of our service, managing a variety of essential administrative and financial tasks:Financial and Payments Management: You''ll be responsible for processing service users'' bank statements and undertaking the reconciliation of payments against expenditure. You''ll also be accountable for uploading direct payments related case notes onto systems like Mosaic.Service User Support: You will be the first point of contact, offering effective support and advice to service users on Direct Payment-related queries.Comprehensive Administration: You will provide a comprehensive administrative service for the team, which includes developing and maintaining computerised and manual administrative systems.Prioritisation and Organisation: You''ll need to organise and prioritise your workload to ..... full job details .....