Digital Workplace Technician - Evening Shift

Digital Workplace Technician - Evening ShiftOn Site 5 days a week (Sunday to Thursday)Shift Time: 15:30 - 00:00Salary: £34k - £36kYou will be operating as part of our dynamic and fast-paced Digital Workplace Team, where your role will be instrumental in championing a user-centric approach to IT services. Your primary objective will be to support business IT systems and services across the company to meet our standards of excellence within the digital workplace framework.This role involves troubleshooting hardware and software issues and providing technical support to employees. Your responsibilities will extend to collaborating with IT teams to streamline digital workflows, support the deployment of new technologies and ensures seamless integration of digital tools to enhance overall workplace efficiency.Key responsibilities:Provide timely and effective technical assistance to end-users addressing hardware and software issues in the digital workplace environment.Collaborate with IT teams to integrate and optimize digital tools, facilitating seamless communications and efficient workflows across the business.Respond promptly to incidents, document issues, and escalate complex problems to the relevant teams for resolution.Installing and testing operating systems and software applications as advised by the IT ManagerCommissioning of desktop, laptop and mobile devicesStay updated on emerging technologiesWork as part of the wider Digital Workplace team with responsibility for the ..... full job details .....