Digital User Researcher

On behalf of the Intellectual Property Office, we are looking for a Digital User Researcher (Inside IR35) for a 12 month remote contract with occasional visits to the Newport office. The Intellectual Property Office (IPO) is the official UK government body responsible for intellectual property (IP) rights including patents, designs, trademarks and copyright. Our ambition is to be the best IP office, and we intend to achieve this by:. Delivering excellent IP services. Creating a world leading IP environment. Making the IPO a brilliant place to work We are responsible for:. IPO Policy. educating businesses and consumers about IP rights and responsibilities. supporting IP enforcement. granting UK Patents, trademarks and design rights Key Tasks and Deliverables. At the IPO, as a Digital User Researcher, you will be a senior member of the user research team, working at the forefront of our digital Transformation program. You will work to deliver radical changes to our services that meet the needs of our customers and our colleagues.. You will be an experienced practitioner who is able to plan, lead and execute user research activities in larger teams and on more complex services.. Our programme of work includes a number of projects that we are delivering in accordance with the Government Digital Services/CDDO project approach. You will be familiar with this method and have a clear understanding of and experience in associated agile delivery methods.. You will apply this ..... full job details .....