Digital Transformation Consultant (Account Manager)

Digital Transformation ConsultantSalary: Circa £40,000 + performance bonusLocation: Leeds/RemoteEmployment: Full-time or part-time consideredAbout the CompanyA long-established UK software provider supporting public sector organisations across healthcare, local government and wider civic services. The organisation delivers technology that enables digital transformation, automation, and improved service delivery. The business is now expanding its Digital Transformation Consultant (DTC) function to enhance customer success.The RoleThe Digital Transformation Consultant will own a small portfolio of public sector customers, focusing on adoption, value realisation, and long-term relationship building. This role is not traditional sales, it is centred around trust, curiosity, problem-solving, and influencing organisational change. The goal is to protect existing customer relationships, inspire wider usage across departments, and support organic licence growth. Key ResponsibilitiesAccount Management and Customer SuccessManage a number of public sector customers with a strong relationship-led approach.Drive the usage and adoption of software across multiple departments.Promote internal advocacy within client organisations to encourage broader uptake.Protect existing licences and maintain long-term customer partnerships.Digital Transformation ConsultingUnderstand organisational challenges, processes, and goals.Advise and inspire customers on how digital transformation can improve ..... full job details .....