Digital Systems Manager

Closing date: 7 th Digital Systems Manager NIFRS HQ, Lisburn Temporary (Up to 6 months with possible extension) £24.41 per hour 36.25 hours per week Main Purpose To provide a specialist technical and business expertise for the diverse range of IT Line of Business Systems and Services. These services are provided for the management of Line of Business, Operational, Technical and Specialist systems and applications to include hardware, software, training, project management, IT services and IT related communication resources. To ensure the effective and efficient provision of support and services, including development and maintenance, of IT Line of Business Systems in line with NIFRS organisational need. Main Roles and Responsibilities IT System Management To provide a specialist technical knowledge and business expertise for the management of IT Line of Business (LOB) Systems and Services including, but not limited to Finance, HR, Stores, Prevention and Protection, Fleet and Operational Applications. Manage and participate in the development and implementation of NIFRS IT LOB existing systems and new projects to meet business goals and objectives. Manage the day to day LOB IT Systems Service Requests and Incidents using a Service Management tool, ensuring SLA standards are in place and met both internally and externally. This includes working with a wide range of external suppliers and internal stakeholders to troubleshoot and resolve issues. Responsible ..... full job details .....