Digital Services Asset and Configuration Management Technician

Digital Services Asset and Configuration Management TechnicianEast of England Not specified On-site across Trust sites Not specified PermanentIntroductionAcorn by Synergie is recruiting for a Digital Services Asset and Configuration Management Technician to join the East of England Ambulance Service NHS Trust (EEAST). This hands-on, fully site-based role sits at the heart of digital operations, supporting frontline ambulance services by managing IT assets, maintaining configuration data, and delivering reliable second-line technical support across a diverse estate of end-user devices.Key Duties:Manage the full IT asset lifecycle from procurement to secure disposal.Maintain and audit the Configuration Management Database (CMDB).Deliver second-line support for devices, software and peripherals.Lead AV equipment installations and multi-site hardware deployments.Ensure OS and software compliance across all end-user devices.Contribute to ITIL-aligned policy, reporting and continuous improvement.Requirements:Experience in IT asset, configuration or service management.Familiarity with ITSM/ESM tools, MDM platforms and CMDB management.Understanding of ITIL frameworks and WEEE and software licensing compliance.Valid UK driving licence with business insurance and access to a vehicle.Confident communicator, comfortable working with clinical and corporate teams.What We Offer:NHS Agenda for Change terms and conditions.Participation in an on-call rota.Travel between Trust sites and ..... full job details .....