Digital Product Manager - Customer Loyalty

Product Manager - Loyalty - Retail SectorMy global retail client is looking for an experienced Product Manager to sit within their Customer and Loyalty function. You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated across our client''s ecosystem. You will do this by driving the technology, data, and product capabilities that create personalised and engaging customer experiences across digital and in-real-life touchpoints. In order to separate yourself from a generic product manager our client ids looking for a candidate who has:Experience working in CRM, loyalty, CDP, MarTech or customer data environments - specific platform knowledge in Braze, mParticle and Talon One is an advantageExposure to platforms and tools related to customer engagement, identity, segmentation, consent management, or personalisation.Experience in retail, fashion, membership, subscription or ecommerce businesses.Essential SkillsDemonstrable experience in digital or eCommerce product managementExposure to customer, CRM, loyalty, data, platform or systems-led product areas Experience defining and delivering product requirements for both front and backend services, platform capabilities, systems integrations or operationally complex product features.Strong ability to work with engineering teams on technically complex problems, translating between business context and technical implementation.Strong understanding of ..... full job details .....