Digital Infrastructure Operations Manager

We’re looking for a Digital Infrastructure Operations Manager to lead the coordination, planning and performance of a major digital and research infrastructure portfolio supporting thousands of users and significant investment.
Are you an experienced programme, operations or senior IT leader who thrives in complex, large-scale environments£
You do NOT need supercomputing or HPC experience You DO need experience managing services or programmes of similar scale, complexity and criticality
Role Responsibilities
- Own and maintain an end-to-end service and delivery plan across multiple teams
- Provide programme-level oversight of major digital and infrastructure initiatives
- Track risks, dependencies, milestones and resources, resolving issues early
- Align team priorities and workloads across technical and operational teams
- Line-manage an operations/resource management role
- Manage complex, multi-year budgets and financial forecasts
- Support business cases, investment proposals and funding bids
- Produce clear performance and operational reports for senior stakeholders
- Deputise for the Head of Service when required
Essential Experience
- Senior experience in programme management, operations leadership or IT services
- Proven delivery in large, complex, mission-critical environments
- Strong financial management and forecasting skills
- Comfortable working with senior leaders, committees and multiple stakeholders
- Excellent organisation, judgement and communication skills
- Able to quickly understand technical services without being a technical specialist
Experience in enterprise IT, cloud, data platforms, shared services or public-sector environments is highly relevant.
- Senior, visible role with real impact
- Influence major digital infrastructure investment
- Work with expert technical teams while focusing on leadership and delivery
- Hybrid working and strong development support
Benefits
- £60,000 - £65,000 Basic
- Exceptional pension
- Generous annual leave
- Personal development support / funding
If you’re ready to apply your programme and operations expertise at scale — apply now.