Digital and AI Apprentice

About QANW:The QANW group provides insurance products primarily to the building and remedial treatment industries. The group has developed through vertical integration over a period of 20 years starting from an insurance administration company and developing into a small conglomerate of specialist companies. The company are committed to providing the highest standard of service, products, and experiences for all.An exciting opportunity has opened with QANW, who are looking to bring in fresh young talent into their company. If you are an enthusiastic and driven young individual, then this could be the job for you!About the role:You will be completing a range of digital tech and support tasks daily along with using internal bespoke software and Microsoft packages to deal with contractors and clients. You will be working towards a Digital Applications Support SCQF6 Apprenticeship with QA - the programme is focused on AI and digital systems.Responsibilities: Train to become a super user of business systems including Core and the new Route platform (launching September), alongside Microsoft 365 and Microsoft Copilot, to manage customer records, process documentation and support day-to-day business operations.Use AI-powered tools such as Microsoft Copilot to assist with document creation, data analysis, workflow efficiency and administrative automation tasks.Generate reports, update spreadsheets and support management information processes using systems such as Excel, Sage and ..... full job details .....