Dialler Manager

Dialler ManagerAre you an experienced Dialler Manager looking for an opportunity to optimise sales performance within a growing contact centre environment?We are supporting a fast-growing organisation looking for a talented Dialler Manager to take ownership of outbound campaign performance, dialler optimisation and operational efficiency.This is a key role within the business, working closely with Sales Leadership, Operations and Data teams to maximise contact rates, improve productivity and ensure campaigns deliver against commercial targets.You will play a crucial role in managing outbound strategies, analysing performance data and driving continuous improvement across a high-performing sales operation.The RoleAs Dialler Manager, you will be responsible for managing and optimising outbound campaigns, ensuring the dialler strategy supports revenue growth, advisor productivity and customer engagement.You will use data, reporting and insight to identify opportunities, improve campaign performance and support operational decision-making.Key ResponsibilitiesManage and optimise outbound dialler campaigns across multiple sales teams.Own dialler strategy including pacing, call allocation, routing and campaign setup.Monitor campaign performance, contact rates, conversion and advisor productivity.Analyse dialler data and provide actionable insights to Sales and Operations teams.Create and maintain performance reporting and dashboards.Support lead management, campaign uploads and ..... full job details .....