DFG Service Manager

Are you an experienced professional with a passion for delivering excellent customer service, and achieving high-quality results? If so, I''d love to hear from you.

We are looking for a proactive and motivated-DFG-Service Manager to join a leading Property Services team. This is an exciting opportunity to support the efficient and effective delivery of the-Disabled Facilities Grant and Adaptations Service, including the management and reduction of an existing adaptations backlog.

You will be based in the office in Tamworth and at home!

DFG-Service Manager
Location: Hybrid, Tamworth
6 month contract
-4045 per hour via Umbrella

DFG Service Manager duties:

• Lead the operational delivery of the DFG and Adaptations Service.
• Manage performance, compliance, budgets, and grant expenditure.
• Oversee procurement activities and contractor frameworks.
• Drive service improvement, efficiency, and process redesign.
• Support the delivery of adaptation programmes and statutory obligations.
• Work closely with Occupational Therapists, technical staff, contractors, and senior stakeholders.

• Experience managing multidisciplinary teams.
• Experience reporting to senior management, elected members, or governance boards.
• Experience managing DFG budgets and maximising grant utilisation.
• Experience delivering service transformation and process redesign.
• Significant experience managing a DFG or adaptations service within a local authority or housing provider.
• Strong understanding of DFG legislation, grant administration, and governance requirements.
• Experience of procurement, contract management, and performance management.
• Demonstrable ability to improve processes, increase efficiency and deliver high-performing customer-focused services.
• Experience of managing and reducing adaptations backlogs.