https://jobs.co.uk/job/dex-manager-gcs--17ec1aa2-d827-4819-a3fb-a3dbcdb8235b RSS feed for DEX Manager at GCS. en-gb Thu, 03 Sep 2026 08:01:21 GMT https://jobs.co.uk/job/dex-manager-gcs--17ec1aa2-d827-4819-a3fb-a3dbcdb8235b https://jobs.co.uk/job/dex-manager-gcs--17ec1aa2-d827-4819-a3fb-a3dbcdb8235b Wed, 02 Sep 2026 11:53:32 GMT Location: London | Salary: 90000.00-90000.00 Annual | Type: Permanent | Tier 1 Bank - Hybrid - DEX Manager - £100,000Role - DEX ManagerType - PermanentLocation - Hybrid/London - 3/4 days per week in a Liverpool Street office Salary - £100,000 + BenefitsRole The Digital Employee Experience (DEX) CoE delivers consistent and proactive IT services that support colleagues across EMEA with a smoother, more reliable digital experience. For employees, this means quicker resolutions, clearer communication and confidence that support will be available and effective whenever they raise a ticket, visit a TechBar or use our digital tools.The Operations Manager provides end to end operational ownership of end user services across EMEA, bringing Desktop Support, the London TechBar and TechBar enablement across EU EMEA into a single operating model. The role turns regional DEX strategy into local delivery that feels seamless for employees, ensuring issues are resolved quickly, knowledge is readily available and services continually improve based on real usage and feedbackThe Operations Manager also acts as service owner for Microsoft 365 and other core productivity platforms, ensuring they remain stable, well governed and easy to adopt. Partnering with DEX Insights, t... Permanent