£50000 per annum
About the Role
The DevOps Engineers role in London offers a salary of £50,000 per annum on a full-time, permanent basis with a hybrid working pattern, requiring one day in the office every two weeks. This position focuses on platform support rather than software development, suited to candidates with backgrounds in Linux Systems Administration, Infrastructure Support, or Technical Operations. Responsibilities include monitoring and triaging infrastructure issues from support channels, investigating incidents within Linux environments using SSH, analysing logs, and resolving root causes to maintain platform stability. Key skills involve troubleshooting, incident management, and command-line proficiency.
Platform Support Engineer
Central London (Hybrid – One day in the office every two weeks)
£50,000 per annum
Our client is looking for a Platform Support Engineer to join their growing technology team. This is an excellent opportunity for someone from a Linux Systems Administration, Infrastructure Support or Technical Operations background who enjoys troubleshooting issues and getting to the root cause of problems.
This is not a software development role. Instead, you'll be responsible for investigating infrastructure issues, monitoring alerts, analysing logs and helping to keep the company's platforms running smoothly.
What You'll Be Doing
- Monitoring and triaging infrastructure issues reported through support channels
- Investigating incidents within Linux environments using SSH and the command line
- Reviewing logs and system performance to identify root causes
- Escalating complex issues with clear documentation and context
- Contributing to runbooks and knowledge sharing
- Writing basic Bash scripts to automate repetitive tasks
- Working with technologies including Docker, Jenkins and GitHub Actions
Essential:
- Strong Linux experience and confidence working in the command line
- Experience troubleshooting using Unix tools and log files
- Familiarity with Docker or containerised environments
- Basic Bash scripting skills
- Strong communication and problem-solving abilities
- Exposure to Prometheus, Grafana, Datadog or New Relic
- Experience with AWS, Azure or GCP
- Knowledge of YAML, Python or JavaScript
- Understanding of Linux security and networking
- £50,000 salary
- Hybrid working with just one day in the office every two weeks
- Direct exposure to the Head of Technology
- Clear progression to a Mid-Level Platform Support Engineer within 18 months
- Dedicated learning budget and development time
- If you're comfortable in a Linux environment and enjoy solving technical problems, we'd love to hear from you.
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