DevOps Engineer

We''re seeking an experienced DevOps Engineer to join a growing technology team supporting business-critical cloud applications and services.This is a hybrid role combining DevOps, Cloud Operations, Application Support, and Automation, ideal for someone who enjoys both improving software delivery and maintaining highly available production environments.Key ResponsibilitiesBuild and maintain CI/CD pipelines and deployment automation.Manage Infrastructure as Code using tools such as Terraform, CloudFormation, or Ansible.Monitor application and infrastructure performance across AWS environments.Troubleshoot incidents, perform root cause analysis, and drive service improvements.Support production systems in a high-availability, SLA-driven environment.Collaborate with engineering, QA, and product teams to deliver reliable software releases.Participate in an on-call support rota.Essential SkillsExperience in DevOps, Cloud Operations, Application Support, or Production Support.AWS cloud experience.CI/CD pipeline management.Infrastructure as Code (Terraform, CloudFormation, Ansible, etc.).Scripting skills (Python, PowerShell, Bash).Database experience (SQL Server, Oracle, or MySQL).Strong troubleshooting, incident management, and RCA capabilities.Desirable SkillsDocker and Kubernetes.Jenkins, Bamboo, CircleCI, or similar tools.Networking knowledge (DNS, SSL, Load Balancing).ETL or data pipeline experience.Telecoms, contact centre, or customer experience platform exposure.About ..... full job details .....