Development Engagement and Aftercare Manager

Role Purpose We are seeking a motivated and proactive professional to join our team and contribute to the delivery of high-quality services. The ideal candidate will bring strong communication skills, a collaborative mindset, and the ability to work effectively in a fast-paced environment. This role plays a key part in supporting organisational goals and ensuring a positive experience for both colleagues and stakeholders. ResponsibilitiesSupport day-to-day operations and ensure tasks are completed efficiently and accurately.Collaborate with internal teams to maintain smooth workflows and resolve issues promptly.Provide excellent customer or client service, responding to enquiries with professionalism.Contribute to the development and implementation of improvements to processes and services.Maintain accurate records, documentation, and reports as required.Uphold organisational values and compliance with relevant policies and procedures.RequirementsStrong communication and interpersonal skills.Ability to manage multiple tasks and prioritise effectively.A proactive, problem-solving approach with attention to detail.Experience in a similar role is desirable but not essential.Competence with common digital tools and willingness to learn new systems.A positive attitude, reliability, and commitment to team success. ..... full job details .....