Developer Services Coordinator

Summary:Are you organised, attentive to detail, and able to coordinate effectively to keep services running? Can you provide excellent customer service? If so, you''ll want to learn more about this opportunity In this Developer Services Coordinator role, you will handle the design, coordination, reporting, and financial aspects of new mains, diversions, and services.A high level of organisation and attention to detail is crucial, as you will process payments and developer enquiries, update logging systems, and maintain an overview of departmental work. Your coordination skills will be essential for allocating tasks during team absences and liaising with internal departments to ensure designs, estimates, and delivery happen on time.Previous customer-facing experience is required to seamlessly handle D-Mex communications, manage enquiries and complaints across all channels, and drive developer satisfaction. Desirable technical and analytical skills will help you hit the ground running as you coordinate department activities and perform quality checks.Main responsibilities:Overseeing all aspects related to Developer Services, ensuring high quality standards.Carrying out investigations and site meetings with developer, highways authorities, environmental assessors and archaeologists to plan the most optimum route for new mains.Providing developers with advice regarding requirements to water legislation, highways requirements, self-lay CoP, Diversionary works CoP, environmental ..... full job details .....